Privacy Policy
LEGAL INFORMATION
Privacy Policy
AMJ is committed to the highest standards of compliance in all regulatory matters.
1.0 INTRODUCTION
AMJ-VIC Pty. Ltd. is subject to the Australian Privacy Principles contained in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
The purpose of this Policy is to describe how AMJ-VIC Pty. Ltd. complies with the privacy requirements in protecting the personal information AMJ-VIC Pty. Ltd. holds about individuals. This Policy is applicable to AMJ-VIC Pty. Ltd. and if you have any queries concerning this policy, contact the AMJ-VIC Pty. Ltd. Privacy Officer in writing via our email address: amj@aubuilding.com. In essence, the following principles apply:
2.0 PERSONAL INFORMATION
Personal information is defined as information or an opinion that can identify or can reasonably identify an individual.
3.0 COLLECTION OF PERSONAL INFORMATION
The type of personal information that AMJ-VIC Pty. Ltd. collects will depend upon what dealings the relevant individual may have with AMJ-VIC Pty. Ltd. AMJ-VIC Pty. Ltd. may collect and hold personal information about individuals who:
● purchase, or express an interest to purchase from AMJ-VIC Pty. Ltd. (for example, when entering into a sale and purchase agreement, or when responding to requests for information about a window or door product);
● supply of goods and services (for example, when establishing records and systems to enable payment for goods, delivery companies, mail houses and third party fulfilment contractors);
● seek employment with AMJ-VIC Pty. Ltd. or are AMJ-VIC Pty. Ltd. employees (for example, when conducting background checks for the purposes of employment);
● enter a AMJ-VIC display showroom, office or building (for example, when maintaining visitor registrations for a AMJ-VIC Pty. Ltd. building, capturing video or images through surveillance systems in AMJ-VIC Pty. Ltd. offices);
● register or subscribe to join AMJ-VIC Pty. Ltd. programs, newsletters or competitions;
● use AMJ-VIC Pty. Ltd.’s websites, social media and other online services;
● use mobile applications developed by AMJ-VIC Pty. Ltd. or
● logon to wireless facilities provided in a AMJ-VIC Pty. Ltd. managed building; or
● may otherwise come into contact with AMJ-VIC Pty. Ltd.
AMJ-VIC Pty. Ltd. only collects personal information which is reasonably necessary for its dealings with the relevant individual. The types of personal information may include, but are not limited to:
● information that identifies the individual (for example, name, address, contact details, photographic or video images for promotional purposes);
● information about the individual’s financial position and credit-worthiness;
● information about the individual that is required or authorised by law;
● the individual’s tax file number;
● the individual’s opinion about AMJ-VIC Pty. Ltd. products, services or staff.
4.0 USE AND DISCLOSURE OF PERSONAL INFORMATION
AMJ-VIC Pty. Ltd.’s policy is only to use personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. AMJ-VIC Pty. Ltd. may also use or disclose the information collected for any other related purpose for which the individual would reasonably expect it to be used.
If AMJ-VIC Pty. Ltd. wishes to use or disclose the personal information in other circumstances, it needs to obtain the individual’s consent to do so. In general, AMJ-VIC Pty. Ltd. uses personal information for the following purposes:
● providing products or services that have been requested;
● communicating with the individual;
● helping AMJ-VIC Pty. Ltd. manage and enhance its products and services, including analysing customer feedback and future customer needs;
● providing ongoing information and marketing about products and services to individuals that AMJ-VIC Pty. Ltd. believes may be interested and where the individual has signed up;
● managing security and safety requirements in AMJ-VIC Pty. Ltd. managed buildings;
● complying with regulatory and legal obligations;
● recruiting employees and contractors; or
● fulfilling its obligations to employees.
5.0 DISCLOSING PERSONAL INFORMATION TO OTHER PARTIES
External parties may be given access to personal information held by AMJ-VIC Pty. Ltd. in certain circumstances. These include, but are not limited to:
● AMJ-VIC Pty. Ltd.’s contractors and service providers who assist AMJ-VIC Pty. Ltd. in the operation of its business or to provide a customer service (for example, a company which helps maintain AMJ-VIC Pty. Ltd.’s computer systems or sends out AMJ-VIC Pty. Ltd.’s mail);
● third-party lenders and insurers;
● anyone authorised by a provider of personal information;
● relevant parties in situations when AMJ-VIC Pty. Ltd. is required by law to provide the information.
AMJ-VIC Pty. Ltd. limits the information disclosed to external parties to what is required for them to perform their services for AMJ-VIC Pty. Ltd. or the relevant individual, or what is required by law. AMJ-VIC Pty. Ltd. generally requires these parties to agree to the AMJ-VIC Pty. Ltd. Privacy Policy and to strict conditions governing how this information may be used and stored. AMJ-VIC Pty. Ltd. does not sell personal information to any outside entities.
6.0 MARKETING
AMJ-VIC Pty. Ltd. may send marketing materials to its customers or potential customers where AMJ-VIC Pty. Ltd. has collected the personal information from the individual and the individual would reasonably expect AMJ-VIC Pty. Ltd. to use the information for that purpose. If the customer no longer wishes AMJ-VIC Pty. Ltd. to use his or her personal information in order for AMJ-VIC Pty. Ltd. to provide marketing materials, the customer is to advise AMJ-VIC Pty. Ltd. via the relevant method provided for in the electronic marketing message sent to the customer or to write to the AMJ-VIC Pty. Ltd. Privacy Officer (refer to contact details below). AMJ-VIC Pty. Ltd. will act and amend its records promptly.
7.0 EXTERNAL WEBSITE LINKS
Company websites of AMJ-VIC Pty. Ltd. may contain links to, or frame, websites of third parties (“external sites”). AMJ-VIC Pty. Ltd. is not required to maintain or update them and such links should not be construed as any endorsement, approval, recommendation or preference by AMJ-VIC Pty. Ltd. of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated. If you access another organisation’s website using a link from a AMJ-VIC Pty. Ltd. website you will leave the AMJ-VIC Pty. Ltd. website and will be subject to the terms, conditions and circumstances of the site you visit, including the level of privacy protection offered on that site. AMJ-VIC Pty. Ltd.’s policies and protections will no longer apply once you leave this site. AMJ-VIC Pty. Ltd. makes no warranties and accepts no liability in relation to material contained on external sites. Those sites will probably also have different privacy provisions. AMJ-VIC Pty. Ltd. is not responsible for those sites or for any consequences of you accessing them through our website.
8.0 APPLYING FOR EMPLOYMENT WITH AMJ
AMJ-VIC Pty. Ltd. collects personal information from individuals who submit applications or register interest for employment with AMJ-VIC Pty. Ltd. If the application is unsuccessful, AMJ-VIC Pty. Ltd. may retain the information in case a more appropriate opportunity becomes available. The unsuccessful applicant will be advised that they can contact AMJ-VIC Pty. Ltd. to request AMJ-VIC Pty. Ltd. not to retain the applicant’s information.
9.0 SECURITY OF PERSONAL INFORMATION
AMJ-VIC Pty. Ltd. will take reasonable steps to protect personal information that it holds from unauthorised access, modification, misuse, interference and loss. AMJ-VIC Pty. Ltd. maintains physical security measures over its physical premises, and a range of computer and network security measures (such as systems access, firewalls, data encryption) over its electronic systems. AMJ-VIC Pty. Ltd. employees are required to maintain the confidentiality of any personal information held. If other parties provide support services, AMJ-VIC Pty. Ltd. generally requires them to agree to appropriately protect the privacy of the information provided to them.
10.0 ACCESS TO PERSONAL INFORMATION
Any individual can request access to the personal information AMJ-VIC Pty. Ltd. may hold about them. To obtain access to the information, the individual needs to write to the AMJ-VIC Pty. Ltd. Privacy Officer (refer to contact details below). AMJ-VIC Pty. Ltd. will require evidence to verify the identity of the individual. In normal circumstances, AMJ-VIC Pty. Ltd. will provide the individual with access to the individual’s personal information. However, in some circumstances, there may be legal, regulatory or administrative reasons to deny the requested access. If access is denied, AMJ-VIC Pty. Ltd. will provide the individual with the reasons for doing so.
11.0 CHANGING PERSONAL INFORMATION
If an individual wishes to change personal information that the individual believes may be inaccurate, out of – date, incomplete, irrelevant or misleading, the individual may write to the AMJ-VIC Pty. Ltd. Privacy Officer requesting the information to be changed. If AMJ-VIC Pty. Ltd. disagrees with the individual that the personal information should be changed, AMJ-VIC Pty Ltd will provide the individual with the reasons for doing so. The individual has the right to request that a notation be included with their personal information to indicate their disagreement with their personal information held by AMJ-VIC Pty. Ltd.
12.0 COLLECTION OF OTHER INFORMATION
AMJ-VIC Pty. Ltd. may also collect the following information about you:
A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) during a visit to a AMJ-VIC Pty. Ltd. website. Cookies are necessary to allow the AMJ-VIC Pty. Ltd. website and the user’s computer to interact effectively and enhance security. Cookies can record information about the user’s visit to assist AMJ-VIC Pty. Ltd. in better understanding the needs of the user. For example, user traffic data may be collected and used to infer the website user’s demographic using various web analytic technologies. AMJ-VIC Pty. Ltd. sometimes also use performance tracking technology (such as conversion tags) to help AMJ-VIC Pty. Ltd. to track user behaviour on its websites. Such user traffic and performance tracking data is non-personally identifying and is collected on an aggregate level to report statistics to assist AMJ-VIC Pty. Ltd. to improve the quality and relevancy of its services. If users of a AMJ-VIC Pty. Ltd. website do not wish to receive any cookies, they should set their browser to refuse cookies but this means that they may not be able to use all features of the AMJ-VIC Pty. Ltd. website.
13.0 CHANGES IN THE FUTURE
AMJ-VIC Pty. Ltd. reserves the right to change this Policy at any time. AMJ-VIC Pty. Ltd. will notify any changes to this Policy by posting an updated version of the Policy on the AMJ-VIC Pty. Ltd. website at https://amj-vic.com/
14.0 COMPLAINTS
An individual can make a complaint about the way in which AMJ-VIC Pty. Ltd. has handled an individual’s personal information by writing to the AMJ-VIC Privacy Officer. AMJ-VIC Pty. Ltd. will endeavour to act promptly in response to a complaint. You may also contact the Office of the Australian Information Commissioner as follows:
Phone: 1300 363 992
Web: www.oaic.gov.au
Address: GPO Box 5218 Sydney, NSW 2001
15.0 CONTACTING RYLOCK
The AMJ-VIC Pty. Ltd. Privacy Officer can be contacted as follows:
Phone: 461 524 958
Email: anrong@aubuilding.com
Address: ‘AMJ-VIC Pty. Ltd. Privacy Officer’
Unit4/893 Wellington Road, Rowville VIC 3178
16.0 ADDITIONAL INFORMATION ON PRIVACY
For further information about privacy issues and the protection of privacy, visit the Office of the Australian Information Commissioner’s website at http://www.oaic.gov.au
17.0 APPLICABLE LAW
These Terms of use and your use of any AMJ-VIC Pty. Ltd. website is governed by the laws of Victoria, Australia.
This policy was approved and adopted by the Board of Directors of AMJ-VIC Pty. Ltd. on 7 May 2018.
Privacy Policy
AMJ is committed to the highest standards of compliance in all regulatory matters.
1.0 INTRODUCTION
AMJ-VIC Pty. Ltd. is subject to the Australian Privacy Principles contained in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
The purpose of this Policy is to describe how AMJ-VIC Pty. Ltd. complies with the privacy requirements in protecting the personal information AMJ-VIC Pty. Ltd. holds about individuals. This Policy is applicable to AMJ-VIC Pty. Ltd. and if you have any queries concerning this policy, contact the AMJ-VIC Pty. Ltd. Privacy Officer in writing via our email address: amj@aubuilding.com. In essence, the following principles apply:
2.0 PERSONAL INFORMATION
Personal information is defined as information or an opinion that can identify or can reasonably identify an individual.
3.0 COLLECTION OF PERSONAL INFORMATION
The type of personal information that AMJ-VIC Pty. Ltd. collects will depend upon what dealings the relevant individual may have with AMJ-VIC Pty. Ltd. AMJ-VIC Pty. Ltd. may collect and hold personal information about individuals who:
● purchase, or express an interest to purchase from AMJ-VIC Pty. Ltd. (for example, when entering into a sale and purchase agreement, or when responding to requests for information about a window or door product);
● supply of goods and services (for example, when establishing records and systems to enable payment for goods, delivery companies, mail houses and third party fulfilment contractors);
● seek employment with AMJ-VIC Pty. Ltd. or are AMJ-VIC Pty. Ltd. employees (for example, when conducting background checks for the purposes of employment);
● enter a AMJ-VIC display showroom, office or building (for example, when maintaining visitor registrations for a AMJ-VIC Pty. Ltd. building, capturing video or images through surveillance systems in AMJ-VIC Pty. Ltd. offices);
● register or subscribe to join AMJ-VIC Pty. Ltd. programs, newsletters or competitions;
● use AMJ-VIC Pty. Ltd.’s websites, social media and other online services;
● use mobile applications developed by AMJ-VIC Pty. Ltd. or
● logon to wireless facilities provided in a AMJ-VIC Pty. Ltd. managed building; or
● may otherwise come into contact with AMJ-VIC Pty. Ltd.
AMJ-VIC Pty. Ltd. only collects personal information which is reasonably necessary for its dealings with the relevant individual. The types of personal information may include, but are not limited to:
● information that identifies the individual (for example, name, address, contact details, photographic or video images for promotional purposes);
● information about the individual’s financial position and credit-worthiness;
● information about the individual that is required or authorised by law;
● the individual’s tax file number;
● the individual’s opinion about AMJ-VIC Pty. Ltd. products, services or staff.
4.0 USE AND DISCLOSURE OF PERSONAL INFORMATION
AMJ-VIC Pty. Ltd.’s policy is only to use personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. AMJ-VIC Pty. Ltd. may also use or disclose the information collected for any other related purpose for which the individual would reasonably expect it to be used.
If AMJ-VIC Pty. Ltd. wishes to use or disclose the personal information in other circumstances, it needs to obtain the individual’s consent to do so. In general, AMJ-VIC Pty. Ltd. uses personal information for the following purposes:
● providing products or services that have been requested;
● communicating with the individual;
● helping AMJ-VIC Pty. Ltd. manage and enhance its products and services, including analysing customer feedback and future customer needs;
● providing ongoing information and marketing about products and services to individuals that AMJ-VIC Pty. Ltd. believes may be interested and where the individual has signed up;
● managing security and safety requirements in AMJ-VIC Pty. Ltd. managed buildings;
● complying with regulatory and legal obligations;
● recruiting employees and contractors; or
● fulfilling its obligations to employees.
5.0 DISCLOSING PERSONAL INFORMATION TO OTHER PARTIES
External parties may be given access to personal information held by AMJ-VIC Pty. Ltd. in certain circumstances. These include, but are not limited to:
● AMJ-VIC Pty. Ltd.’s contractors and service providers who assist AMJ-VIC Pty. Ltd. in the operation of its business or to provide a customer service (for example, a company which helps maintain AMJ-VIC Pty. Ltd.’s computer systems or sends out AMJ-VIC Pty. Ltd.’s mail);
● third-party lenders and insurers;
● anyone authorised by a provider of personal information;
● relevant parties in situations when AMJ-VIC Pty. Ltd. is required by law to provide the information.
AMJ-VIC Pty. Ltd. limits the information disclosed to external parties to what is required for them to perform their services for AMJ-VIC Pty. Ltd. or the relevant individual, or what is required by law. AMJ-VIC Pty. Ltd. generally requires these parties to agree to the AMJ-VIC Pty. Ltd. Privacy Policy and to strict conditions governing how this information may be used and stored. AMJ-VIC Pty. Ltd. does not sell personal information to any outside entities.
6.0 MARKETING
AMJ-VIC Pty. Ltd. may send marketing materials to its customers or potential customers where AMJ-VIC Pty. Ltd. has collected the personal information from the individual and the individual would reasonably expect AMJ-VIC Pty. Ltd. to use the information for that purpose. If the customer no longer wishes AMJ-VIC Pty. Ltd. to use his or her personal information in order for AMJ-VIC Pty. Ltd. to provide marketing materials, the customer is to advise AMJ-VIC Pty. Ltd. via the relevant method provided for in the electronic marketing message sent to the customer or to write to the AMJ-VIC Pty. Ltd. Privacy Officer (refer to contact details below). AMJ-VIC Pty. Ltd. will act and amend its records promptly.
7.0 EXTERNAL WEBSITE LINKS
Company websites of AMJ-VIC Pty. Ltd. may contain links to, or frame, websites of third parties (“external sites”). AMJ-VIC Pty. Ltd. is not required to maintain or update them and such links should not be construed as any endorsement, approval, recommendation or preference by AMJ-VIC Pty. Ltd. of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated. If you access another organisation’s website using a link from a AMJ-VIC Pty. Ltd. website you will leave the AMJ-VIC Pty. Ltd. website and will be subject to the terms, conditions and circumstances of the site you visit, including the level of privacy protection offered on that site. AMJ-VIC Pty. Ltd.’s policies and protections will no longer apply once you leave this site. AMJ-VIC Pty. Ltd. makes no warranties and accepts no liability in relation to material contained on external sites. Those sites will probably also have different privacy provisions. AMJ-VIC Pty. Ltd. is not responsible for those sites or for any consequences of you accessing them through our website.
8.0 APPLYING FOR EMPLOYMENT WITH AMJ
AMJ-VIC Pty. Ltd. collects personal information from individuals who submit applications or register interest for employment with AMJ-VIC Pty. Ltd. If the application is unsuccessful, AMJ-VIC Pty. Ltd. may retain the information in case a more appropriate opportunity becomes available. The unsuccessful applicant will be advised that they can contact AMJ-VIC Pty. Ltd. to request AMJ-VIC Pty. Ltd. not to retain the applicant’s information.
9.0 SECURITY OF PERSONAL INFORMATION
AMJ-VIC Pty. Ltd. will take reasonable steps to protect personal information that it holds from unauthorised access, modification, misuse, interference and loss. AMJ-VIC Pty. Ltd. maintains physical security measures over its physical premises, and a range of computer and network security measures (such as systems access, firewalls, data encryption) over its electronic systems. AMJ-VIC Pty. Ltd. employees are required to maintain the confidentiality of any personal information held. If other parties provide support services, AMJ-VIC Pty. Ltd. generally requires them to agree to appropriately protect the privacy of the information provided to them.
10.0 ACCESS TO PERSONAL INFORMATION
Any individual can request access to the personal information AMJ-VIC Pty. Ltd. may hold about them. To obtain access to the information, the individual needs to write to the AMJ-VIC Pty. Ltd. Privacy Officer (refer to contact details below). AMJ-VIC Pty. Ltd. will require evidence to verify the identity of the individual. In normal circumstances, AMJ-VIC Pty. Ltd. will provide the individual with access to the individual’s personal information. However, in some circumstances, there may be legal, regulatory or administrative reasons to deny the requested access. If access is denied, AMJ-VIC Pty. Ltd. will provide the individual with the reasons for doing so.
11.0 CHANGING PERSONAL INFORMATION
If an individual wishes to change personal information that the individual believes may be inaccurate, out of – date, incomplete, irrelevant or misleading, the individual may write to the AMJ-VIC Pty. Ltd. Privacy Officer requesting the information to be changed. If AMJ-VIC Pty. Ltd. disagrees with the individual that the personal information should be changed, AMJ-VIC Pty Ltd will provide the individual with the reasons for doing so. The individual has the right to request that a notation be included with their personal information to indicate their disagreement with their personal information held by AMJ-VIC Pty. Ltd.
12.0 COLLECTION OF OTHER INFORMATION
AMJ-VIC Pty. Ltd. may also collect the following information about you:
A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) during a visit to a AMJ-VIC Pty. Ltd. website. Cookies are necessary to allow the AMJ-VIC Pty. Ltd. website and the user’s computer to interact effectively and enhance security. Cookies can record information about the user’s visit to assist AMJ-VIC Pty. Ltd. in better understanding the needs of the user. For example, user traffic data may be collected and used to infer the website user’s demographic using various web analytic technologies. AMJ-VIC Pty. Ltd. sometimes also use performance tracking technology (such as conversion tags) to help AMJ-VIC Pty. Ltd. to track user behaviour on its websites. Such user traffic and performance tracking data is non-personally identifying and is collected on an aggregate level to report statistics to assist AMJ-VIC Pty. Ltd. to improve the quality and relevancy of its services. If users of a AMJ-VIC Pty. Ltd. website do not wish to receive any cookies, they should set their browser to refuse cookies but this means that they may not be able to use all features of the AMJ-VIC Pty. Ltd. website.
13.0 CHANGES IN THE FUTURE
AMJ-VIC Pty. Ltd. reserves the right to change this Policy at any time. AMJ-VIC Pty. Ltd. will notify any changes to this Policy by posting an updated version of the Policy on the AMJ-VIC Pty. Ltd. website at https://amj-vic.com/
14.0 COMPLAINTS
An individual can make a complaint about the way in which AMJ-VIC Pty. Ltd. has handled an individual’s personal information by writing to the AMJ-VIC Privacy Officer. AMJ-VIC Pty. Ltd. will endeavour to act promptly in response to a complaint. You may also contact the Office of the Australian Information Commissioner as follows:
Phone: 1300 363 992
Web: www.oaic.gov.au
Address: GPO Box 5218 Sydney, NSW 2001
15.0 CONTACTING RYLOCK
The AMJ-VIC Pty. Ltd. Privacy Officer can be contacted as follows:
Phone: 461 524 958
Email: anrong@aubuilding.com
Address: ‘AMJ-VIC Pty. Ltd. Privacy Officer’
Unit4/893 Wellington Road, Rowville VIC 3178
16.0 ADDITIONAL INFORMATION ON PRIVACY
For further information about privacy issues and the protection of privacy, visit the Office of the Australian Information Commissioner’s website at http://www.oaic.gov.au
17.0 APPLICABLE LAW
These Terms of use and your use of any AMJ-VIC Pty. Ltd. website is governed by the laws of Victoria, Australia.
This policy was approved and adopted by the Board of Directors of AMJ-VIC Pty. Ltd. on 7 May 2018.
